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  1. Risposte
    26
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    3,588

    Hey Gato, Restarting the game and clearing the...

    Hey Gato,

    Restarting the game and clearing the web browser cache should clear this issue.

    Regards,
    BB_Sious
  2. Risposte
    26
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    3,588

    [Feedback] Change log 27.07.2022

    Dear settlers,

    You are invited to post your feedback on Change log 27.07.2022.

    Feel free to leave them in this thread!


    Regards!
    BB_Sious
  3. Discussione: a giant battle - bug

    da BB_Sious
    Risposte
    2
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    1,314

    Hey Zilu, We have passed this on to the team....

    Hey Zilu,

    We have passed this on to the team. Thanks for your report.

    Regards,
    BB_Sious
  4. Risposte
    27
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    3,906

    Dear settlers,...

    Dear settlers,
    https://ubistatic-a.akamaihd.net/0034/archive/Website_ger/News/NPC_General.png
    We have added the following changes and explanations:


    Event time was adjusted as followed:
    Event...
  5. Discussione: evento mondiali bug

    da BB_Sious
    Risposte
    1
    Visite
    392

    Hey HollyTheBest, Try clearing the Unity Web...

    Hey HollyTheBest,

    Try clearing the Unity Web Cache. Close the game. Wait for at least 15 minutes. Start the game and look for the event quest in your quest log. If that does not work, please...
  6. Risposte
    27
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    3,906

    [Feedback] Dev Diary: Summer Event 2022

    Dear settlers,

    You are invited to post your feedback on the Summer Event 2022. Feel free to leave them in this thread!


    Happy commenting!
    BB_Sious
  7. Risposte
    6
    Visite
    820

    [Feedback] Change log 15.06.2022

    Dear settlers,

    You are invited to post your feedback on Change log 15.06.2022.

    Feel free to leave them in this thread!


    Regards!
    BB_Sious
  8. Risposte
    6
    Visite
    938

    Dear players, The hotfix today should address...

    Dear players,

    The hotfix today should address the graphics issues that appeared in-game after the last update. We appreciate your patience on this matter.

    Regards,
    BB_Sious
  9. Risposte
    6
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    938

    [Feedback] Change log 18.05.2022

    Dear settlers,

    You are invited to post your feedback on Change log 18.05.2022.

    Feel free to leave them in this thread!


    Regards!
    BB_Sious
  10. Risposte
    14
    Visite
    5,784

    Dear players, We are aware that the Easter...

    Dear players,

    We are aware that the Easter quest, "We need friends", cannot be completed. Because of this, we suggest that you play the quest chain up until the point where the issue occurs and...
  11. Risposte
    14
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    5,784

    The first thing we can do is to restart your...

    The first thing we can do is to restart your internet connection. Clear your web browser cache and Unity web cache. Restart the game. Doing so typically resolves this issue. You can contact our...
  12. Risposte
    14
    Visite
    5,784

    [Feedback] Easter 2022 Event

    Dear settlers,

    You are invited to post your feedback on the Easter 2022 Event. Feel free to leave them in this thread!


    Happy commenting!
    BB_Sious
  13. Risposte
    1
    Visite
    520

    [Feedback] Change log 06.04.2022

    Dear settlers,

    You are invited to post your feedback on Change log 06.04.2022.

    Feel free to leave them in this thread!


    Regards!
    BB_Sious
  14. Risposte
    10
    Visite
    1,959

    Dear players, Please be aware that the loading...

    Dear players,

    Please be aware that the loading process was implemented in the latest game update. It will take longer until the island appears, but afterward, everything will load much faster....
  15. Risposte
    10
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    1,959

    Dear players, We have removed "improving the...

    Dear players,

    We have removed "improving the background handling of the game" in this change log due to the feedback on the FR instance. We will revisit this at another time as it requires further...
  16. Risposte
    10
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    1,959

    Dear players, We have decided to postpone the...

    Dear players,

    We have decided to postpone the deployment of this week's update to next week, March 23rd.

    The delay is to gather more data from the France server deployment (specifically on the...
  17. Risposte
    10
    Visite
    1,959

    [Feedback] Change log 23.03.2022

    Dear settlers,

    You are invited to post your feedback on Change log 23.03.2022.

    Feel free to leave them in this thread!


    Regards!
    Your "The Settlers Online" Team
  18. Risposte
    11
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    1,737

    Thanks for reporting this to us. This is...

    Thanks for reporting this to us. This is currently under investigation. We will provide an update in the near future.
  19. Risposte
    11
    Visite
    1,737

    [Feedback] Dev Diary: Valentine 2022 Event

    Dear settlers,

    You are invited to post your feedback on the Valentine 2022 Event. Feel free to leave them in this thread!


    Happy commenting!
    BB_Sious
  20. Risposte
    13
    Visite
    1,880

    Hello supercati, If you encountered a SERVER...

    Hello supercati,

    If you encountered a SERVER ERROR 500, the issue has been fixed. You should now be able to access the game as usual.

    Regards,
    BB_Sious
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